If you have any inquiries about your order, feel free to reach out to me. I'll do my best to ensure that your shopping experience with me is nothing short of fantastic.
🎨The Custom Design Procedure: 🎨
Here’s how it unfolds:
- Initial Consultation: We start with your custom design submission from the website. This step is crucial for understanding your ideas, preferences, and any specific elements you wish to include in your design. It’s all about capturing your unique style and vision, so please include all details on the product page of submission.
- Creating the Mockup: After gaining a clear understanding of your design preferences, I will create a detailed mockup. This visual representation will give you a clear vision of how your final product will look.
- Review and Feedback: I will send you the mockup via email for your evaluation. This is your chance to provide feedback and request any adjustments. Whether it’s modifying colors, changing fonts, or tweaking images, your input is vital in perfecting the design.
- Approval: Once any necessary revisions have been made, you will approve the final mockup. Your approval is essential before we proceed to the next stage.
- Production and Shipping: Upon receiving your approval, the production process will commence. I will work diligently to ensure that the final product meets the highest quality standards. After completion, your custom design will be carefully packaged and shipped to you.
Throughout this process, I’m here to assist you with any questions or adjustments. I am dedicated to creating a design that not only meets but exceeds your expectations. Let’s collaborate to bring your creative vision to life!
🧡Satisfaction
I’m delighted to help with any
modifications you may have in mind at no additional charge. Whether it's a
minor adjustment or a significant transformation, please don't hesitate to
reach out. My goal is to ensure a seamless and enjoyable experience for you.
Your satisfaction with the final product is my top priority. Together, we can
craft something truly remarkable. I eagerly anticipate collaborating with you
to achieve the ideal design. You can reach me at MamasCarolinaCrafts@gmail.com.
📦 Delivery Times
Typically, the processing time to create your custom craft is
3-5 business days (please note there may be exceptions during holiday seasons).
The estimated shipping delivery time within the U.S. is 3-6 business days.
Delivery times vary based on your chosen shipping method and location. Be sure
to check the estimated delivery times at checkout and consider upgrading your
shipping if you need it sooner (express or priority shipping options are
available).
💗Enjoy 🆓 shipping on orders over $50! 💗
❌RETURNS, EXCHANGES, CANCELLATIONS:
All items are made to order. Please
ensure that you review all color and size charts prior to placing your order.
As each apparel and accessory item is custom crafted based on your preferences,
returns or exchanges are not permitted unless there is a manufacturing issue
with your order. The cost of postage for any return or exchange will be the
responsibility of the customer.
💜 Care Instructions:
✔️ Wash in cold water
✔️ Turn inside out and use a delicate cycle
✔️ Use mild detergent
✔️ Wash with similar colors; pay attention to color matching when laundering T-shirts
✔️ Only use non-chlorine bleach
✔️ Tumble dry on a low setting
✔️ Do not iron directly over the decoration
✔️ Avoid dry cleaning
💛Material
I work with a variety of shirt and
sweatshirt brands, selecting options based on available colors and sizes. While
all the shirts I offer have a soft texture, not every item is crafted from 100%
cotton. If you have particular material preferences, don’t hesitate to reach
out so I can meet your needs. Your choices include cotton, polyester, and a
cotton/polyester blend.
🩵 Sizing Instructions:
✔️ Please take a moment to examine all size charts provided in the product images.
✔️ Note that sizing may vary for V-Necks: If you're looking for an oversized fit
for women, we suggest sizing up by 2 or more sizes from your typical size.
🧡Quality
All products are crafted using
high-quality sublimation ink or DTF. Each item is pressed with a
professional-grade heat press for optimal results.